Privacy Policy

1. Introduction

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We at Astronomy Tours S.COOP (“we”, “our”, or “us”) respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from www.juststargaze.com (the “Site”).

By using this Site, you agree to the terms of this Privacy Policy.

 

2. Information We Collect

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We collect and process personal data that you voluntarily provide to us when:

• You make a purchase or booking

• You subscribe to our newsletter

• You contact us via forms, email, or social media

The types of information collected may include:

• Name and surname

• Email address and phone number

• Billing and shipping address

• Payment details (processed securely by third-party providers such as Stripe or Wix Payments – we do not store card data)

• IP address and browser information

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3. How We Use Your Information

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We use your data for the following purposes:

• To process and deliver your orders or bookings

• To communicate with you regarding your purchase or inquiries

• To send you updates, offers, or news if you’ve subscribed to our newsletter

• To improve our website’s performance and user experience

• To comply with legal, tax, or accounting obligations

We do not sell or share your personal data with unrelated third parties.

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4. Data Storage and Retention

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Your data is stored securely on Wix’s GDPR-compliant servers and protected by encryption and access controls.
We retain your data only as long as necessary to fulfill the purpose it was collected for — typically:

• 5 years for accounting and legal compliance

• Until you unsubscribe, for newsletters

You can request deletion of your data at any time (see Section 8 below).

 

5. Cookies and Analytics

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Our website uses essential cookies to ensure functionality and analytical cookies (Google Analytics) to understand visitor behavior.
Cookies may collect non-identifiable data such as your IP address, browser type, and session duration.

You can manage or disable cookies in your browser settings. For more details, see our Cookie Policy.

 

6. Data Sharing

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We share limited personal data only with trusted service providers that help us operate our business, such as:

• Wix.com (website hosting and platform provider)

• Stripe / Wix Payments (secure payment processing)

• Correos / courier partners (for shipping orders)

These partners process your data strictly under GDPR-compliant terms and only as necessary to perform their services.

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7. Minors

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This website is not intended for children under the age of 13.
We do not knowingly collect personal data from minors. If you believe your child has provided us with personal information, please contact us immediately so we can delete it.

 

8. Your Rights (GDPR)

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If you are located in the EU, you have the right to:

• Access your personal data

• Request correction or deletion

• Restrict or object to processing

• Withdraw consent at any time

• Request data portability

To exercise these rights, contact us at contact@astronomy.tours
with “Data Request” in the subject line.

If you believe your rights are being violated, you may also lodge a complaint with the Spanish Data Protection Agency (AEPD).

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9. Security

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We take appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
This includes SSL encryption, secure servers, and limited access to data.

 

10. Policy Updates

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We may occasionally update this Privacy Policy to reflect changes in our practices or legal requirements.
The revised version will be published on this page with an updated “Effective Date.”